Payment and Cancellation Terms

Valid for bookings made from January 10, 2025

PAYMENT METHODS

- Reservations are confirmed only after full payment has been made.

- Last-minute payments: Can be made via PIX or credit card, but no installment option is available for these cases.

- Amounts in Euros: Conversions will be made according to the exchange rate on the day of payment. The approximate prices presented in euros are based on the exchange rate of July 23, 2024 (1 EUR = THB 39.54).

PRICE VALIDITY PERIOD

- The indicated prices are valid for tours conducted until September 15, 2025. After this date, adjustments may be applied. In case of price changes, customers will be notified in advance.

---

IMPORTANT INFORMATION

1. Communication: Details such as schedules and meeting points will be sent via WhatsApp, so it is essential to provide correct contact details.

2. Itinerary Changes: Itineraries may be adjusted due to weather conditions, access difficulties, or other factors that compromise the safety and comfort of participants.

3. Portuguese-speaking Guides: In Bangkok and Chiang Mai, tours are led by Thai guides fluent in Portuguese. Note that the accent and vocabulary may differ from what is common in Brazil, but we guarantee an enriching and welcoming experience.

---

CANCELLATION POLICY

- Cancellation with more than 7 days’ notice:

- 80% refund of the amount paid, minus any administrative fees.

- Cancellation with less than 7 days’ notice or no-show:

- No refund. If payment is made on the day of the tour, the passenger must pay the amount directly to the guide or driver.

- Date/Time Changes:

- Can be requested up to 72 hours before the tour starts, subject to availability. During high season, changes may be more restricted due to high demand.

- Refund Processing: Refunds will be processed within 15 business days after the request.

---

If you have any questions or requests, feel free to contact us. We’re here to ensure the best possible experience! 😊